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The media system is dead (W204).

Posted: Mon Sep 07, 2026 11:42 am
by Imlach_C220
Greetings everyone

From 2012, I own a C180 AMG Sport. I think it includes the Beker maps and the HK audio. Just about a month ago, the entire system crashed while I was behind the wheel. I also didn't see any logo on the screen when I started the car. I have seen pre-owned units on eBay, but I can't tell you how bad it is. According to the local garage, it's dead except for checking the 10a fuse, which I will do just in case. The version I should have is the ntg 4.5 audio 20, it seems. Is it necessary to find one with HK as well, or are the speakers I already have and the HU identical?

I was also considering integrating Android Auto; however, I will require a functional factory HU to support these features.

Re: The media system is dead (W204).

Posted: Mon Sep 07, 2026 11:42 am
by nub1ru
Before you buy a used unit from some random person, do your research. For starters, you'll need the complete VIN of the donor vehicle because they are Vin locked.

To get the best route explained, call Mark or Richard at Comandonline in Lightwater (near you in Surrey).
44.474900 percent

Re: The media system is dead (W204).

Posted: Mon Sep 07, 2026 11:43 am
by Imlach_C220
Fantastic! I'll call him today; you've got my gratitude, buddy.

Re: The media system is dead (W204).

Posted: Mon Sep 07, 2026 11:43 am
by Hughes-Davies1979
Has the repair shop determined whether the HU itself is dead or if the problem lies with the screen?

Additionally, the volume knob doubles as a power button. I know, it's blatantly obvious.